Vlogsfan warrants to the original purchaser for the following period from your purchasing date against deficiencies in material and workmanship under normal use. Should this unit fail to operate in a satisfactory manner within the warranty period, Vlogsfan will at its discretion, replace or repair the product. We may use functionally equivalent, similar (if model is discontinued or out of stock), reconditioned, refurbished, remanufactured, pre-owned or new products or parts.

Gimbal,Microphone,Camera,Tripod in Box: 12 Months
All Accessories: 6 Months

If service is required

Should this unit fail to operate in a satisfactory manner, it is best to first check. Should this fail to resolve the matter and if you believe your unit meets the criteria for warranty replacement or repair, please contact us by email at support@vlogsfan.com (Monday – Friday from 8am – 5pm, and Saturday from 9am – 5pm GMT+8).

This limited warranty does not cover:
1. If the device was not purchased from an authorized Vlogsfan retailer.

2. Device malfunction due to the normal wear and tear, misuse, lack of maintenance, accidents, modification, alteration or repairs by an unauthorized person or entity.

3. Products that are operated in combination with ancillary and/or peripheral equipment not furnished or otherwise certified by Vlogsfan for use with the product or any damage to the products or ancillary and/or peripheral equipment as a result of such uses.

4.Vlogsfan is not liable for any damages (properties, business, and/or indirect damages), loss or corruption of data for any reason, product damage or personal injuries that occur due to accidents or natural disasters.

Furthermore, Vlogsfan is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.